OperateFrom R2 500 once-off
Email / Workspace setup
Professional email on your own domain — Google Workspace or Microsoft 365 — set up cleanly and delivering reliably.
What it is
In plain English
This is getting professional email working properly on your own domain — you@yourbusiness.co.za instead of a gmail.com or webmail address — on Google Workspace or Microsoft 365. We create the mailboxes, set them up on everyone's phones and laptops, and configure the behind-the-scenes records (SPF, DKIM, DMARC) that decide whether your mail lands in the inbox or the spam folder.
Done right, it's invisible: email just works, looks professional, and reaches people. Done wrong — or never done at all — you get a personal-looking address, mail that lands in spam, and security holes that let scammers spoof your domain. We set it up once, properly, so you never have to think about it.
When you need it
Is this you?
You need this when your email doesn't match your business — a personal address, mail going to spam, or a setup nobody configured properly in the first place.
- You're still using a gmail.com, webmail or ISP address instead of your own domain.
- Your emails sometimes land in customers' spam folders.
- You're taking on staff who each need a professional mailbox.
- You want shared calendars, contacts and file storage, not just email.
How we build it
What actually happens
- 1
Choose the right platform
We recommend Google Workspace or Microsoft 365 based on how your team already works, then handle the licensing guidance.
- 2
Set up the domain and records
We connect your domain and configure the deliverability records (SPF, DKIM, DMARC) so your mail reaches inboxes and nobody can spoof you.
- 3
Create the mailboxes
We set up each person's mailbox, plus any shared addresses like info@ or accounts@, with sensible names and groups.
- 4
Migrate existing mail
If you're moving from an old setup, we bring your existing mail, contacts and calendars across so nothing is lost.
- 5
Configure devices and hand over
We get it working on everyone's phones and laptops, show your team the essentials, and confirm it all sends and receives cleanly.
Example
How it plays out in practice
A small law firm in Pretoria runs on a mix of personal Gmail addresses and one old webmail account. Their emails sometimes land in clients' spam, the addresses look unprofessional on letterheads, and there's no shared calendar for the partners.
- 1
We pick the platform
Given they already live in Word and Outlook, we set them up on Microsoft 365 — familiar tools, shared calendars, and proper mailboxes.
- 2
We sort out deliverability
We configure SPF, DKIM and DMARC on their domain, so their mail stops landing in clients’ spam and no one can send fake email pretending to be the firm.
- 3
We create the mailboxes
Each partner and assistant gets a clean name@firm.co.za address, plus a shared info@ and accounts@ that the right people can all see.
- 4
We migrate the old mail
Years of existing email, contacts and calendar entries are brought across, so nobody loses a thing in the move.
- 5
We set up every device
Phones and laptops are all configured and tested, and the team is shown how shared calendars and the new addresses work.
The firm goes from personal Gmail addresses and spam trouble to professional, reliable email on their own domain — with shared calendars, proper security, and nothing lost in the switch.
What we'd need from you
To get started
- Your domain name and access to it (or your registrar details).
- The list of people and any shared addresses you need.
- Details of your current email, if we're migrating from one.
- A preference for Google or Microsoft — or let us recommend.
- Who needs it set up on which devices.
Timeline
How long it takes
Most setups are done within a day or two, with no interruption to your existing email until we're ready to switch.
What can affect that:
- Migrating a lot of existing mail from an old provider adds time.
- Domains where access has been lost or the records are a mess take longer to untangle.
- More mailboxes and more devices to configure extend it slightly.
What affects the price
Why it costs what it costs
Every build is scoped to your situation. These are the things that move the number — so there are no surprises on the call.
- Number of mailboxes
- A couple of inboxes is quick. Setting up a larger team, with groups and shared addresses, is more.
- Migrating existing mail
- A fresh setup is simplest. Moving years of mail, contacts and calendars across cleanly takes more work.
- Platform and licensing
- We set up either Google or Microsoft. The licence cost itself is paid by you, per user, to the provider.
- Security hardening
- Standard deliverability and anti-spoofing is included. Stricter security policies and 2FA rollout can add a little.
- Training
- A quick handover is included. Hands-on training for a less technical team is an optional extra.
Ready to build something that works?
Tell us what you need. We'll tell you honestly if and how we can help.